Customer Engineering, Hardware
佣金
MemryX_美商邁瑞科技有限公司台灣分公司
職缺描述
This role reports to the System Engineering team and will be responsible for customer hardware support. It is a high impact role that requires involvement in customer engagement and operations, identifying customer requirement, board evaluation, MemryX MXM ASIC and module integration, customer documentation, issue tracking and resolution, and establishing strong customer partnerships.
• Drive customer issue resolution over supported product features with internal laboratory and in the field test/debug, working closely with ASIC/FW/SE teams.
• Provide customer support for design-in activities with MemryX ASIC and modules.
• Perform customer board review services including schematic, layout, signal integrity, power and thermal solution.
• Generate collateral and documentation such as checklists and best practices.
• Debug customer failures, RMA, problems, including on-site support as needed.
• Host training on products for customers and sales teams.
• Ensures quality customer issue resolution with Service Level Agreement
• Build close relationship with clients and publish regular progress report.
職缺需求
• BS/MS in EE/ECE with 7+ years of experience in Embedded/PC Systems, Customer Engineering.
• Hands-on experience on customer support with ASIC/Module and various host platforms.
• Familiar with issue analysis/debugging of high-speed interfaces like PCIe/USB/DDR.
• Strong written and verbal communication skills and track record in driving solutions
• Self-driven, organized with strong technical skills.
• Natural curiosity drives interest in learning new skills and figuring out challenges
其他條件
What we would be happy to see:
• Hands-on experience of PCIe based ASIC support with various formfactors.
• Embedded, PC systems experience with Linux/Windows OS.
• Knowledge of ASIC design and board level implementation flow.
• Some knowledge of Python and/or C++
• Some knowledge of AI at the edge and how inference work
職缺狀態描述
出差外派
不需出差
上班時段
日班
遠端工作
現場
上班地點
台灣新竹縣竹北市復興一街251號
休假制度
符合勞基法
可到職日
依面談為主
招募人數
1人
股票與獎金
無
工作經歷
5-10年
學歷要求
大學或同等學歷以上
語言要求
薪資待遇補充說明
固定或變動薪資因個人資歷或績效而異
徵才公司 更多職缺
MemryX_美商邁瑞科技有限公司台灣分公司
MemryX Inc is a USA-based startup company specializing in AI accelerator design, with office in Taipei內湖 . MemryX is backed by prominent investors and industry leaders, and offers a great career opportunity for both young and experienced engineers, with competitive compensation and benefits. We wel......
- 半導體、人工智慧 / 機器學習
- 10~50人
- 臺北市內湖區瑞光路583巷23號2樓
成為這些熱門工作的首波應徵者！
華城電機股份有限公司
BMS資深韌體工程師(南港)
1. 設計、開發和維護基於即時作業系統的電池管理系統 (BMS) 嵌入式軟體應用程序，確保最佳效能和可靠性。 2. 在嵌入式平台上實現並優化即時作業系統 (RTOS)，優化任務調度和系統響應速度。 3. 使用底層硬體抽象層 (HAL) 進行開發，以與微控制器進行介面連接，確保高效率且可靠的硬體通訊。 4. 熟練使用包括 SPI、CAN、乙太網路和 IsoSPI 在內的通訊協議，實現嵌入式系統與外部設備之間的無縫資料交換。...
- 無管理責任
- 積極招募中
安宏生醫股份有限公司
法務經理 Legal Manager
職務說明 我們正在尋找一位具備高度專業與商業敏感度的法務經理，加入新藥開發團隊。此職位將負責公司日常營運與研發相關之合約管理與法律風險控管，並支援公司於資本市場發展（含IPO）過程中的法務需求。 主要工作職責 • 審閱、撰寫及協商各類中英文合約，確保內容符合法規並兼顧公司利益 • 負責合約管理與歸檔制度建立與優化 • 常見合約類型包含但不限於： o 保密協議（NDA / CDA） o 臨床試驗與委託研究機構合約（CRO Service Agreement） o 勞務／顧問合約（Service Agreement） • 支援跨...
- 無管理責任
- 積極招募中
